“Customer” is an individual with full legal capacity placing Orders and purchasing Products that are displayed on the Website for his/her personal, household and other needs other than in connection with the exercise of entrepreneurial activities.
“Online Store” is a private entrepreneur operating under the name of LACY SOMETHINGS, registered in Israel under number 308609353 at the following registration address: 9 Kaplan, Petah Tikva, Israel; owner of a product information aggregator and operator of the Website lacysomethings.com
“Seller” is a legal entity or an individual entrepreneur whose Products are posted on the Website.
“Website” is the Website at lacysomethings.com, where the Customer can view the Products displayed, their descriptions and prices, select a specific Product, the method of payment and delivery of the Product and place an Order for the selected Product.
The Website is an aggregator of information about products.
“Product” is an object (item of clothing, accessory or another tangible asset) presented for sale on the Website.
“Order” is a properly executed and placed order of the Customer (with the relevant “order submission” fields filled in), for the sale and delivery of the Product selected on the Website to the address specified by the Customer.
1. General Provisions
1.1. These Terms determine the procedure for making transactions for the sale of Products between the Seller and the Customer through the Website.
The Website is an aggregator of information about products (services) and is intended to provide information to Customers regarding offers for the sale of Products posted on the Website, as well as to give Customers an opportunity to conclude contracts with Sellers for the retail sale of Products and their delivery and to make advance payments through the Website by transferring relevant amounts to the Online Store using the usual forms of cashless payments and to enable other actions supported by the Website functionality.
The functionality of the Website may be changed unilaterally from time to time. The Online Store reserves the right to independently install, change or cancel certain features of the Website, however, the actions of the Customer performed prior to any changes in the functionality of the Website shall be legally relevant and binding.
1.2. By placing an Order, the Customer agrees that the Seller may delegate the performance of obligations to a third party, while remaining liable for their performance.
1.3. These Terms, as well as all information on the Products presented in the Online Store, constitute a public offer.
1.4. By ordering Products through the Online Store, the Customer unconditionally agrees with the Terms and undertakes to comply with them in good faith.
1.5. The Online Store may modify the Terms without prior notice. Such changes shall take effect after they are posted on the Website and shall apply to any Order placed after their publication.
1.7. All textual information and graphic images of the Products posted in the Online Store are the property of the Seller or its counterparties. The viewing and use of information or the printing of any pages of the Website shall be permitted for personal use only.
1.8. All rights and obligations under a sale and purchase contract made with the Customer shall be the Seller’s direct rights and obligations, and the Customer fully understands and agrees that in the event that a contract is made with the Seller, the Online Store is not a party to such contract and is not responsible for its performance, except for accepting payment for the Products on the Website.
2. Product Information
2.1. Information about the Products is posted on the Website and is provided by the relevant Seller.
2.2. The Seller shall be responsible for the accuracy and sufficiency of information about the Products.
3. Making an order in the Online Store
3.1. The Customer’s order shall be submitted by the Customer him/herself on the Website. To place an Order, the Customer must fill in the required fields of the Order form and make a 100% payment for the Products on the Website.
3.2. When submitting an Order, the Customer must provide accurate data concerning his/her name and surname, delivery address, telephone. The Seller and the Online Store shall not be liable in the event an Order is not executed (or its execution is delayed) and/or the Product refund amount is transferred to an inappropriate person due to the Customer providing or indicating inaccurate or misleading information about him/herself.
3.4. When submitting an Order, all fees, taxes and customs duties shall be paid by the Customer on his/her own. The amount specified on the Website in any currency shall not include any additional costs and means only the price of the respective Products.
3.5. Sellers will use all necessary efforts to provide Customers with the most complete and reliable information about the Products on the Website.
Information about the manufacturer, country of origin, the contents and size of the Products offered for sale by the Online Store is reliable.
However, due to differences in color reproduction on different devices and in the perception of colors by different people, the color of the Products on the respective photographs gives an approximate idea of the real color of the Products and the real color may (only as far as color shades or deep dark colors mixes are concerned) be different from the color perceived by the Customer.
The peculiarities of the styles, cuts and size ranges used by different manufacturers may allow for slight deviations from the sizes and shapes of the Products displayed on the Website.
4. Order Acceptance
4.1. After submitting an Order, the Customer shall receive at the e-mail address indicated by him/her the necessary information on the parameters of his Order with an indication of the Products price, delivery fee and other services (where such services are paid for).
4.2. The order shall be considered accepted after the Customer submits the Order, receives the Order number and a confirmation that the Seller is able to execute the Order, makes a 100% advance payment for the selected Product, and then receives an email containing the Order payment and acceptance confirmation at the email address specified during user registration on the Website.
4.3. When an Order is made without an advance payment for the Products, the Order shall be canceled.
4.4. In the event that the Products selected by the Customer from a Seller prove to be unavailable, the Seller may cancel the transaction within 24 hours of the acceptance of the Order and refund to the Customer the price of the Products paid for and that the Seller is unable to deliver. The Seller shall inform the Customer of such (full or partial) cancellation of the Order by sending an e-mail to the address specified during registration in the Personal Space on the Website. The funds shall be returned by the Seller using the bank details from which the initial payment was made.
4.5. After submitting an Order, the Customer shall be provided information concerning the approximate Order delivery date. The date specified depends on the availability of the Ordered Products in the Seller’s warehouse and the time required to process and deliver the Order. Currently, there is a high risk of delays in receiving Orders due to the spread of the COVID-19 coronavirus infection, which is beyond the control of the Online Store and the Seller.
5. Terms of Payment
5.1. The Online Store, as the owner of the Product information aggregator, acting in its own name, but for the account of the Sellers of the Products, accepts payments from Customers for Products offered by the Sellers on the Website. Payments on the Website shall be made by credit card. By default, the terms of payment for the Products on the Website require a 100% advance payment.
5.2. The price of the Products exclusive of the delivery fee is indicated on the Website. The delivery fee is specified when an Order is submitted.
5.3. A Seller may unilaterally change the price of a Product without notice. However, a Seller shall not be entitled to change the price of Ordered Products in a Customer’s Order after the Order has been accepted, paid for and confirmed by the Seller.
5.4. Product prices may be indicated in any currency, while all expenses connected with currency conversion shall be borne by the Customer. When making an advance payment for Products on the Website, the Customer agrees that the sales receipt for the purchased Products sold by the Online Store and for delivery services (if applicable) will, at the Seller’s option, be sent electronically to the phone number or e-mail address specified on submission of the Order. In this case, no sales receipt for Products sold by the Seller shall be sent to the Customer.
5.5. When placing an Order on the Website, as well as receiving the delivered Products, the Customer agrees that the sales receipt for the purchased Products and for delivery services (if applicable) will, at the option of the Seller or the entity delivering the Products to the Customer, be sent electronically to the phone number or e-mail address specified when the Customer places the Order on the Website and last available at the time of delivery of the Products to the Customer. In this case, no sales check shall be printed out on paper.
5.6. The Seller may grant discounts on the Products to the Customer and conduct other promotional marketing campaigns. The Seller shall, at its own discretion, determine the types of discounts and marketing campaign conditions and the relevant details will be announced on the Website. The Seller reserves the right at any time to change at its sole discretion the conditions of granting discounts and the conditions of other promotional campaigns.
6. Order Execution and Delivery
6.1. Delivery terms:
6.2. The Customer undertakes to accept an Order within the agreed delivery time.
The time allotted by the Seller for an Order to be accepted by the Customer shall be limited and shall be specified when the Order is placed at the stage of choosing the appropriate delivery method.
The amounts paid by the Customer for an Order that is not received through the fault of the Customer shall not be returned to the Customer.
6.3. The delivered Products may be handed over to the following persons (hereinafter also referred to as “recipients”):
to the Customer;
to the person indicated in the Order as the proper recipient.
In order to avoid fraud, the person delivering the Order may ask the recipient of the Products to show his/her passport. Refusal to provide an identity document shall be deemed refusal to receive the Products.
6.4. The Products shall only be ordered on a full advance payment basis.
6.5. In the event of delivery by courier, the Order shall be handed over by the relevant courier service’s representative.
6.6. Depending on the specific Product and/or Seller, Orders shall be handed over as follows:
When an Order is handed over, the Customer shall, in the presence of the courier service’s representative or a representative of a self-pickup point, inspect the integrity of the individual packaging and verify whether there is external damage. After making sure that the packaging is intact and that there are no traces of external damage thereto, the Customer shall open the individual packaging and check the Products inside. After making sure that the packaging does contain the Ordered Products and that there are no traces of mechanical or other damage thereto, the Customer shall compare the product ID and the size of the Products received with the product ID and size specified in the accompanying document. After making sure that it is the exact Product ordered that has been delivered, the Customer must sign the accompanying document. By signing the accompanying documents the Customer acknowledges that he/she accepts the Products and has no complaints as to the appearance, configuration and price of the Products.
The Customer’s signature on receipt excludes any further claims against the Seller, except for claims in connection with manufacturing defects in the Ordered Products.
6.7. The Seller shall attempt to observe the agreed delivery times as closely as possible. The Seller shall not be responsible for possible delays in delivery due to unforeseen circumstances occurring for reasons beyond the Seller’s control.
6.8. Simultaneously with the Products, the Seller transmits all information about the Products, about the return procedure and terms and warranty.
7. Return of Proper Quality Products
7.1. Products of proper quality may be returned at any time before the receipt of the Products and within 14 calendar days of receipt.
Products of proper quality may be returned if such Products have not been used, retain proper marketable appearance, consumer properties, seals, factory labels and original packaging.
It shall be possible to return a part of the Products of good quality contained in one Order.
Products shall be replaced by registering the return of unsuitable Products and placing a new Order.
If delivery is provided in a paying basis, then in the event of rejection of Products of good quality, the delivery fee shall not be refunded and the Customer shall pay for the delivery of the returned Products back to the Online Store.
7.2. To register a return of Products of good quality (including for the purposes of their replacement), the Customer undertakes to carefully pack the Products (with all components and a complete set of accessories specified in the accompanying documentation for the Products) and attach the documents received with the Products. The Products are considered defective only if defects are found at the time of receipt of the Products in the presence of the courier. In that case, the expenses connected with returning (delivering) the Products shall be paid by the Seller.
7.3. Sewn and knitted Products (sewn and knitted underwear, hosiery), as well as other proper quality Products included in the List of Non-Food Products that may not be returned or replaced with similar good quality Products of a different size, shape, dimensions, cut, color or configuration, may not be replaced or returned.
8. Return of Improper Quality Products
8.1. A product of improper quality is a Product that has defects and cannot be used to its full functionality.
8.2. In the event that when receiving a Product the Customer finds that the delivered Product is of inadequate quality due to a manufacturing defect or damage during transportation, the Customer may return it or have it replaced with a similar Product of proper quality, provided that it is in stock.
9.1. Refunds in the event of rejection of Products sold by the Online Store.
9.1.1. In the event that a Product sold by the Online Store is rejected and returned by courier or by post, the Customer shall be refunded the amounts paid by a bank transfer to the bank card from which the online payment for the Order was initially made.
In the event of online payment made in the Online Store at the time of placing an Order, the amount paid may only be refunded to the bank card from which the payment was initially made.
Refunds are made only when full and correct bank details are provided in the product return form attached to the Products.
To get a refund, the Customer must fill in the following information:
Full name of the Customer
Name of the bank
Bank Identification Code of the bank
Correspondent bank account
Current account of the owner
Bank card number (if available).
Refunds by a bank transfer shall be made in the currency in which the Customer initially paid for the Order.
If for any reason it is impossible to make a refund by a bank transfer to the card indicated by the Customer, the refund may be made via PayPal.
9.1.2. Refunds are made only to the person specified in the refund application form.
9.2. A demand for a refund of the amount paid for proper quality Products shall be satisfied within 30 (thirty) days of the date the Seller receives a correctly completed and signed refund application form.
10. Other conditions
By placing an Order on the Website, the Customer agrees to receive advertising messages from the Online Store.